Information for law enforcement agencies regarding data requests and legal process
This page provides guidance to law enforcement agencies on how to properly request user information from Stuck. We are committed to responding to valid legal requests while protecting user privacy rights.
Stuck is committed to cooperating with law enforcement agencies to ensure the safety and security of our users and the broader community. We recognize the importance of assisting legitimate investigations while protecting user privacy.
We respond to valid legal requests for user information from law enforcement agencies. All requests must comply with applicable laws and be submitted through proper legal channels with appropriate documentation.
We may respond to various types of legal requests including search warrants, court orders, subpoenas, and emergency requests. Each request is carefully reviewed by our legal team to ensure compliance with applicable laws.
Law enforcement requests must include: the requesting agency's information, the legal basis for the request, the specific information being requested, and the case or investigation reference number.
In cases involving imminent danger of death or serious physical injury, we may provide information to law enforcement without formal legal process. Such requests must come from an authorized law enforcement official.
We will notify affected users of legal requests for their information unless we are legally prohibited from doing so or if notification could compromise a legitimate investigation.
We retain user data only as long as necessary to provide our services and comply with legal obligations. Our standard retention periods are outlined in our Privacy Policy.
We believe in transparency and periodically publish reports detailing the number and types of law enforcement requests we receive and how we respond to them.
Law Enforcement Email
legal@stuckhq.comMailing Address
Stuck Legal Department, Benin City, Edo State, Nigeria
Response Time
We aim to respond to all valid requests within 30 days
Note: Please do not send law enforcement requests to our general support email. Requests sent to incorrect channels may experience delays in processing.